Each question or message uses one credit. Reading the books is free. You get some free questions each day. They come back at midnight UTC. If we cannot answer, the credit comes back.

Support

Q: How do I contact you?

Email: josh@graverholtunlimited.com. Mail: Graverholt Unlimited LLC, 1942 Broadway Ste 314C, Boulder, CO 80302, United States. We usually answer within two business days. Please tell us which you use: iPhone, Android or the website.

Q: I have credits on another device. Can I move them?

Yes. Credits you already have can be moved here. If you signed in: sign in with the same account on your new device. Your credits come with you. If you did not sign in: tap your credits count. Then follow the steps to move them by email. We email you a 6-digit code. Type it on the same phone or browser where you asked. The code works for 30 minutes. This works for credits that have an email on file.

Q: How do I delete my data?

Signed in: open Settings in the app. Tap Delete account. Not signed in: open Settings in the app. Tap Delete my data on this phone. Your saved questions: tap Clear my questions. They are only on your phone or browser. All the steps, and what we keep, are on Delete your account.

We are glad to help. Here is how to reach us, and answers to common questions.

How do I contact you?

Email: josh@graverholtunlimited.com
Mail: Graverholt Unlimited LLC, 1942 Broadway Ste 314C, Boulder, CO 80302, United States

We usually answer within two business days. Please tell us which you use: iPhone, Android or the website.

I am hurting. Where can I get help now?

If you are hurting and need someone now, you can call 988 or text 988 (in the US). Or find a free line at findahelpline.com. If a life is in danger right now, call 911. Pocket Oracle is not a crisis service. But a real person at these lines can help.

How does Pocket Oracle work?

You ask a question. Pocket Oracle finds a real line from the world's holy and wisdom books. It shows you where the line comes from. Each quote is checked word for word against the book. Tap Read to see the whole passage. Talk is a chat with AI, not a person. Pocket Oracle does not predict the future.

How do credits work?

Each question or message uses one credit. Reading the books is free.
You get some free questions each day. They come back at midnight UTC.
If we cannot answer, the credit comes back.

I have credits on another device. Can I move them?

Yes. Credits you already have can be moved here.

If you signed in: sign in with the same account on your new device. Your credits come with you.
If you did not sign in: tap your credits count. Then follow the steps to move them by email. We email you a 6-digit code. Type it on the same phone or browser where you asked. The code works for 30 minutes. This works for credits that have an email on file.

A purchase did not show up. What do I do?

Close the app and open it again. The app checks for the purchase each time it opens. Still missing? Email us. Tell us the date, and the order number from Apple's or Google's receipt.

How do I get a refund?

Apple handles refunds for iPhone purchases. Use Apple's refund page. Google handles refunds for Android purchases. Use Google Play's refund page. You can also email us. If a pack is refunded, the credits left from it come off your count.

Do I need an account?

No. You can ask, read and buy credits with no account. Signing in keeps your credits safe if you get a new phone. On iPhone, you can sign in with Apple or Google. On Android, you can sign in with Google.

How do I delete my data?

Signed in: open Settings in the app. Tap Delete account.
Not signed in: open Settings in the app. Tap Delete my data on this phone.
Your saved questions: tap Clear my questions. They are only on your phone or browser.

All the steps, and what we keep, are on Delete your account.

How do I stop sending my questions?

In the app, open Settings. Tap Stop sending my questions. You can still read the books. You can turn it back on at any time.

A reply was wrong or hurtful. What do I do?

Tap Report on the card or the reply. Pick a reason. We get the passage and the reason, never your question. A summary of new reports comes to us by email each day, and we read every report.

Where are the rules?

Read our Privacy Policy and our Terms of Use.